Become a wholesaler
If you are interested in stocking our products in your store please get in touch via our contact form or send an email to hello(at)tothetrees.com.au.
In your initial contact please let us know a bit about your store, the name, location and description of your store and the kinds of products you sell. For brick-and-mortar stores please send us any links to your social media and for online stores please send a link to your website. We will consider your info and make sure we feel it’s a good fit for our brand, once you’ve been approved you will be sent the link to our wholesale login site where you can view all our products and make your order.
application
Stores can apply to become stockists using the form on the ‘wholesale’ page of the To The Trees website. Once approved, a login for the wholesale portal will be sent through.
minimums
The minimum order is $250 exc. GST. Orders over $350 receive free shipping. Art prints are sold in minimums 2/design/size. All other products don’t have minimum amounts. Starter bundle packs are available with the best selling products.
shipping
Orders over $350 receive free shipping.
Once payment has been received our standard turnaround time is between 3-5 business days plus standard shipping times. Orders are shipped via Australia Post with a flat rate of $15.00 for orders under $350.
prices
Prices shown on the wholesale website exclude GST. The recommended retail prices are displayed also. We reserve the right to alter these prices at any time.
cancellations
If you wish to cancel or make changes to your order please send this via email within 24hrs of placing your order. Any reductions to your order or cancellations not reported within 24 hours will be issued a restocking fee of up to 20% of the total, deducted from your order.
payment
Wholesale ordering is completed online via the password protected wholesale portal or through email. We require payment before shipping the order. Feel free to talk to me about other options.
exclusivity
Please discuss with me if you wish to be an exclusive stockist of To The Trees products within your region.
returns
We accept returns of everyday items in re-saleable condition, not price marked after a minimum of 2 months from purchase and up to 6 months after purchase for an exchange for other items. Please note we do not accept returns for seasonal items eg. Calendars, Valentines, Christmas, Mothers or Fathers day products. Return shipping and the cost of shipping the exchanged products are at buyers expense. Defective items may be exchanged for product or credit. Damaged or defective merchandise must be reported within five days of receipt. Refused packages will be charged full shipping, handling and any other charges incurred. All merchandise must be returned unopened, unused and it its original packaging.
display
Point of sale display options are available – just ask! I welcome feedback for new display options that will assist you in selling your To The Trees products.
a little more info
Our products are a little different to other prints and cards you may be stocking in your store. We are passionate about reducing single use plastic.
Art prints:
They come packaged in paper envelopes with sticker clearly displaying the design. Each design of art print you order will come with a ‘display’ product packaged in a plastic sleeve which customers can pick up and have a good look at but take home the product not packaged in plastic, think of it kind of like the old days of video shops where you took the video in the blank packaging behind the full colour packaged version.
Greeting cards:
Cards come just as is! We’ve taken the naked card pledge and don’t package in plastic sleeves.
Calendars:
Again, no plastic involved! Just a little product wrap which has been designed to allow all information to still be clearly visible.
I’m so happy for my products to be sold on your ecommerce site.. just not on any kind of third party site like ebay or etsy.
If you have any questions please don’t hesitate to get in touch, I’d love to hear from you!
