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Become a wholesaler

If you are interested in stocking our products in your store please get in touch via our contact form or send an email to hello(at)tothetrees.com.au.

In your initial contact please let us know a bit about your store, the name, location and a description of your store and the kinds of products you sell. For brick and mortar stores please send us any links to your social media and for online stores please send a link to your website. We will consider your info and make sure we feel it’s a good fit for our brand, once you’ve been approved you will be sent the link to our wholesale login site where you can view all our products and make your order.

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Our products are a little different to other prints and cards you may be stocking in your store. We are passionate about reducing single use plastic. 

Art prints & calendars:
They come packaged in paper envelopes with sticker clearly displaying the design. Each design of art print you order will come with a ‘display’ product packaged in a plastic sleeve which customers can pick up and have a good look at but take home the product not packaged in plastic, think of it kind of like the old days of video shops where you took the video in the blank packaging behind the full colour packaged version.

Greeting cards:
Our cards come just as is! We’ve taken the naked card pledge and don’t package in plastic sleeves. We are in the process of the getting ‘card catch’ stickers that hold the card and envelope together – however these won’t be available till later in 2022.

Orders

We have a $250 minimum for your first order and $100 minimum for reorders.
Orders over $350 receive free shipping.
We don’t have minimums for our cards or calendars but art prints are sold in minimum 2 per size.

All orders are charged at the time of purchase and will not be shipped until payment is received. Payment can be made with Mastercard, Visa or Paypal or via direct deposit – our bank account details will be displayed at the checkout.

If you choose direct deposit please send a copy of your transfer receipt. If no payment is made within 2 weeks the order will be cancelled and restocked.

Delivery

Our standard turnaround time is between 2-3 business days once payment has been received. If there are any delays regarding our ability to fulfil your order you will be notified as soon as possible with a revised turnaround time.

All orders are shipped via Australia Post and you will be provided with a tracking number. Shipping costs are charged at the time of order and are included in your final invoice.

Returns

We accept returns of everyday items in re-saleable condition, not price marked after a minimum of 2 months from purchase and up to 6 months after purchase for an exchange for other items. Please note we do not accept returns for seasonal items eg. Calendars, valentines, Christmas, mothers or fathers day products. Return shipping and the cost of shipping the exchanged products are at your expense.

Cancellations

If you wish to cancel or make changes to your order please send this via email within 24hrs of placing your order. Any reductions to your order or cancellations not reported within 24 hours will be issued a restocking fee of up to 20% of the total, deducted from your order. Defective items may be exchanged for product or credit. Damaged or defective merchandise must be reported within five days of receipt. Refused packages will be charged full shipping, handling and any other charges incurred. We do not accept returns on unsold merchandise. All merchandise must be returned unopened, unused and it its original packaging.

I currently do not offer exclusive rights for our range of products.

Under no circumstances are our products to be resold on eBay or etsy or any websites similar to those sites. They can be resold on your store ecommerce site.

If you would like to use our product images let me know!

If you have any questions please don’t hesitate to get in touch, I’d love to hear from you!