Become a wholesaler

If you are interested in stocking our products in your store please get in touch via our contact form or send an email to hello(at)tothetrees.com.au.

In your initial contact please let us know a bit about your store, the name, location and a description of your store and the kinds of products you sell. For brick and mortar stores please send us any links to your social media and for online stores please send a link to your website. We will consider your info and make sure we feel it’s a good fit for our brand, once you’ve been approved you will be sent the link to our wholesale login site where you can view all our products and make your order.

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Our products are a little different to other prints and cards you may be stocking in your store. We are passionate about reducing single use plastic and have created simple, easy and stylish packaging to overcome this. Instead of our products being packaged in plastic/cello sleeves we package our cards in the envelope with a product wrap clearly showing the design and information about the card. Our art prints and calendars are packaged in paper envelopes with a product wrap again clearly displaying the design. Pictures of our packaging are shown in each product listing. Each design you order will come with a ‘display’ product which customers can pick up and have a good look at, think of it kind of like the old days of video shops where you took the video in the blank packaging behind the full colour packaged version.

For ease of displaying our range in-store we offer free display stands. These are listed in our wholesale site that you can view after you have logged in.

Orders

We have a $200 minimum for your first order and $100 minimum for reorders.
Orders over $250 receive free shipping.
We don’t have minimums for our cards, prints or calendars but gift tags come in sets of 5.

All orders are charged at the time of purchase and will not be shipped until payment is received. Payment can be made with Mastercard, Visa or Paypal or via direct deposit – our bank account details will be displayed at the checkout.

If you choose direct deposit please send a copy of your transfer receipt. If no payment is made within 2 weeks the order will be cancelled and restocked.

Delivery

We print all our products in house to make sure all the designs in our extensive range will always be in stock and available. Our standard turnaround time is between 2-3 business days once payment has been received. If there are any delays regarding our ability to fulfil your order you will be notified as soon as possible with a revised turnaround time.

All orders are shipped via Australia Post and you will be provided with a tracking number. Shipping costs are charged at the time of order and are included in your final invoice.

Returns

We accept returns of everyday items in re-saleable condition, not price marked after a minimum of 2 months from purchase and up to 6 months after purchase for an exchange for other items. Please note we do no accept returns for seasonal items eg. Calendars, valentines, Christmas, mothers or fathers day products. Return shipping and the cost of shipping the exchanged products are at your expense.

Cancellations

If you wish to cancel or make changes to your order please send this via email within 24hrs of placing your order. Any reductions to your order or cancellations not reported within 24 hours will be issued a restocking fee of up to 20% of the total, deducted from your order. Defective items may be exchanged for product or credit. Damaged or defective merchandise must be reported within five days of receipt. Refused packages will be charged full shipping, handling and any other charges incurred. We do not accept returns on unsold merchandise. All merchandise must be returned unopened, unused and it its original packaging.

We currently do not offer exclusive rights for our range of products.

Under no circumstances are our products to be resold on eBay or etsy or any other third party website.

If you would like to use our product images let us know!

If you have any questions please don’t hesitate to get in touch, we’d love to hear from you!